I came across this old Mike Gotta bookmark. This post is about a set of Knowledge Management guidelines, created by Dave Snowden. There’s this one particular quote that’s just spot on:
“We only know what we know when we need to know it. Human knowledge is deeply contextual and requires stimulus for recall. Unlike computers we do not have a list-all function. Small verbal or nonverbal clues can provide those ah-ha moments when a memory or series of memories are suddenly recalled, in context to enable us to act. When we sleep on things we are engaged in a complex organic form of knowledge recall and creation; in contrast a computer would need to be rebooted.”
